Privacy Policy

1. Introduction

Arkline AI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website at arklineai.net, use our services, or interact with us in any way. By using our website or services, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, and business name that you provide when filling out forms on our website.
• Business Information: Industry type, business size, and other details you share to help us tailor our services.
• Usage Data: Information about how you interact with our website, including pages visited, time spent, and referring URLs.
• Communication Records: Records of correspondence when you contact us via email, phone, or our contact form.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and provide customer support
• To schedule and conduct product demonstrations
• To send you service-related communications, such as appointment confirmations and service updates
• To send you marketing communications, but only if you have explicitly opted in to receive them
• To improve our website and services
• To comply with legal obligations

4. How We Protect Your Information

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. How We Share Your Information

We do not sell your personal information. We may share your information only with service providers who assist us in operating our website and delivering our services (such as customer support tools), and only to the extent necessary for them to perform their functions.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

6. Text Messaging & SMS Policy

If you opt in to receive text messages from Arkline AI, the following applies:

• We will only send you text messages if you have provided your explicit consent by checking the appropriate consent checkbox on our forms.
• Message frequency may vary depending on the type of messages you have opted in to receive.
• Message and data rates may apply.
• You may opt out at any time by replying STOP to any text message you receive from us.
• For help, reply HELP to any text message or contact us at [email protected] or (559) 406-7514.

Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the text message services.

7. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to improve your browsing experience and analyze website traffic. You can control cookie settings through your browser preferences.

8. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications at any time
• Opt out of text messaging by replying STOP

To exercise any of these rights, please contact us at [email protected].

9. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. When your information is no longer needed, we will securely delete or anonymize it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us: